Introduction
The right to privacy, and specifically the right to personal data protection is one of the values of LEDR Ingenieria y Servicios s.l. (hereinafter, LEDR).
The objective of this policy is to explain how LEDR will treat personal data that may be collected through the different forms that can be found on the LEDR Website. Your personal data will be treated confidentially and only for those purposes that you have consented to, as explained below in this General Privacy Policy and in each of the Privacy Policies of the different forms.
Commitment to privacy
LEDR is fully committed to complying with the General Data Protection regulations and regulations of the European Union and the regulations regarding the protection of personal data in force at all times.
Therefore, LEDR has made the determination to implement the following principles, privacy being the basis on which all treatments are configured:
- Transparency in data processing is one of our priorities, so whenever we collect personal data about you, we will duly inform you in the corresponding privacy policy of the purposes of such processing.
- We will always treat the data that is strictly necessary to carry out the informed treatment.
- We will never force you to provide personal data, unless they are really necessary to provide the service that you request.
- Whenever possible, we will provide you with simple means to control your personal data.
- We will not share data with any third party, except those providers who present us a service, or with those who, previously, we have informed you and have given us your consent.
Purposes of the processing
LEDR collects your personal data to be able to manage your requests and offer you the services and products that you may be interested in. Specifically, we process your personal data for the following purposes:
- To be able to attend to your queries, questions or requests made through the attention or communication or press channels identified on each web page and to contact you to solve them.
- To improve our website, services, products, and offer better service and content.
- To offer you access to restricted spaces on our website (registration may require acceptance of a specific privacy policy).
- Provide you with information if you are a customer.
- Provide you with information if you are a distributor.
- To be able to inform you of the job offers that exist in our company.
On some occasions, the processing of your personal data may be necessary to comply with legal obligations, or in relation to any contractual relationship that we may have with you.
In all other cases, and whenever appropriate, we will request your consent to process your personal data.
Sending commercial communications
LEDR, within the framework of its promotional activity, may provide you with registration or subscription resources to news or general or commercial information of the company. Said resources will always be subject to your consent to send them.
In the event that you have authorized us, LEDR will send you information about your products, activities and personalized services according to your tastes and preferences.
You may revoke your consent to receive commercial communications at any time, through the link or button for that purpose in each of the communications, or by communicating your will to revoke consent through the following channels:
(i). Email that should be addressed to the address info@ledr-ingenieria.com
(ii). Postal mail addressed to Can Noguera 15, Nave 9 Pol. Ind. El Barcelonès 08630 Abrera (Barcelona)
(iii). Web form at www.ledr-ingenieria.com
Automated decisions and profiling
For some services, we may process your personal data using automated means. This means that certain decisions are made automatically without human intervention. For example, if you have selected products, communications informing you that the product is still available.
Other treatments that we can carry out is to create a profile in order to predict your behavior on the web, showing you on the main page products that may be of interest to you, based on the preferences you have shown through your navigation, or information obtained through of cookies. You can contact us through the address info@ledr-ingenieria.com .
Duration of treatment and conservation period
At LEDR we are committed to treating personal data as long as it is really useful to us and we can offer you a quality Service through its exploitation. For this reason, we will make all timely and reasonable efforts to minimize the period of treatment and conservation of personal data.
In this sense, in each data collection form we will inform you of the expected period of treatment and / or conservation of your personal data.
In any case, and even if you ask us to delete your data, we can keep and maintain it, under due blockage, for the period necessary to comply with our legal obligations and to make it available to the Authorities with competence in the different matters that are of application.
Exercise of rights and claims before the AEPD
As a consequence of the processing of your personal data by LEDR, current legislation grants you a series of rights. Below, we offer you a summary explanation of each right, to facilitate its exercise:
- Right of access : You will have the right to know the personal data that we process about you and the purposes for which we process them.
- Right of rectification : Your data will always be yours, and as such, you can ask us to rectify these at any time if those that appear in our records are wrong.
- Right of deletion : You can request, at any time, that your personal data be deleted from our files. However, and as indicated in the data conservation section above, keep in mind that, in certain circumstances, compliance with current legislation may prevent the effective exercise of this right.
- Right of opposition: You may object to the processing of your data in relation to any of the purposes for which we process your data, in accordance with the privacy policies applicable in each case. </ li >
- Right to limit treatment: You may request the limitation of treatment in the following cases:
a. If you consider that the data we hold about you is not correct or accurate;
b. Yes, in case you consider that we are not treating your data in a legitimate way, but you prefer that we limit the treatment of the same to its elimination;
c. If the data we keep is no longer necessary to us according to the purpose for which we collect it, but you need us to keep it to file legal claims;
d. Yes, having exercised the right to object to any treatment, you are awaiting a response on our part.
- Right to the portability of your data: You will have the right to, whenever technically possible and reasonable, request that the personal data that you have directly provided to us be communicated to another data controller . If possible, we will provide your data directly to said other data controller, but if it is not, we will provide it to you in a standard format.
As long as we process your data based on consent, you can revoke it at any time, without having consequences for you beyond, according to the right exercised, not being able to provide you with certain services.
The exercise of the rights that you hold may be made effective by contacting LEDR through any of the following means, accompanying a copy of your ID or equivalent identification document:
(i). By email that you should direct to the address info@ledr-ingenieria.com
(ii). Postal mail addressed to Can Noguera 15, Nave 9 Pol. Ind. El Barcelonès 08630 Abrera (Barcelona)
In case you do not want to exercise a specific right, but have the need to make a query or suggestion in relation to the processing of your personal data, you can also contact the addresses provided for the exercise of rights.
Keep in mind that, in any case, you can always file a claim with the Competent Authority regarding data protection if you consider that we have not processed your data in a lawful way or that we have not responded to your requests or rights. In Spain, said Competent Authority is the Spanish Data Protection Agency.
Confidentiality and Security in data processing
Your personal data is very important to us, and we promise to treat them with the utmost confidentiality and discretion, as well as to implement all the security measures that we consider appropriate and reasonable.
In this sense, LEDR declares and guarantees that it has established all the technical means at its disposal to avoid the loss, misuse, alteration, unauthorized access and theft of the data provided by users.
Social networks
Social Networks are part of the daily life of many Internet users, and for them we have created different LEDR profiles in them.
All users have the opportunity to join the pages or groups that LEDR has on the different social networks.
However, you must bear in mind that, unless we request your data directly (for example, through marketing actions, contests, promotions, or any other valid way), your data will belong to the corresponding Social Network, for which we recommend that you carefully read their conditions of use and privacy policies, as well as make sure to configure your preferences regarding the treatment of data.